Bin cleaning FAQs
Everything you need to know about our mobile bin cleaning service.
How does mobile bin cleaning work?
We pull up at your property in our fully equipped truck and clean your bins on the spot with a high-pressure wash and eco-friendly, biodegradable detergents. That removes grime, germs and odours, and there is nothing for you to haul anywhere.
Do I need to be home?
No. As long as your bins are out on the kerb and we can get to them, we take care of the rest.
When do you clean the bins?
Monday to Friday, on your normal bin day, after the council truck has emptied your bins and before you wheel them back in. Your collection schedule doesn't change.
What types of bins do you clean?
Household wheelie bins (120L, 240L and 360L general waste, recycling and green waste bins), 660L and 1100L commercial bins, and bulk bins up to 4m³ for businesses, strata and industrial sites.
What do you use to clean the bins?
An industrial-strength pressure washer and biodegradable, eco-friendly detergents that are safe for your family, pets and the environment.
How much does bin cleaning cost?
Household plans are a set monthly price that covers your general waste and recycling bins. One-off cleans and commercial bins are charged per bin, with bulk rates for larger numbers of commercial bins. There are no hidden extras. Request a free quote and we'll confirm your price.
How often should I get my bins cleaned?
It depends on how you use them. Fortnightly is our most popular choice, and weekly cleaning of your general waste bin is the best value for keeping odours, flies and maggots under control through a Central Queensland summer.
Do you offer discounts?
Yes. Regular plans cost less per bin clean than one-off cleans: over 10% less on Basic (monthly), over 40% less on Standard (fortnightly) and over 50% less on Premium (weekly + fortnightly). Existing customers also get a $5 credit on their account when someone new books a clean and mentions their name.
Is there a minimum term?
Our Premium, Standard and Basic plans have a 3-month minimum. One-off cleans have no minimum.
How can I pay?
By credit or debit card (with automatic renewal available), direct debit or EFT.
Can I use my NDIS funding?
Our service is suitable for NDIS participants with self-managed or plan-managed funding. Ask your support coordinator for more details.
Which areas do you service?
We clean bins in Rockhampton (all suburbs), Gracemere, Yeppoon, Emu Park and surrounding coastal areas, plus Mt Morgan on limited days.
How do I log in to the customer portal?
Use the Customer portal link at the top of any page. If you have trouble getting in, call us on 0411 877 507 and we'll sort it out.
Find your bin day
- Rockhampton Regional Council bin day searchRockhampton, Gracemere and Mt Morgan
- Livingstone Shire Council collection calendarYeppoon, Emu Park and the Capricorn Coast
Ready for fresh, clean bins?
Free, no-obligation quote in about two minutes, or call 0411 877 507.